How France Travail is driving environmental performance across a nationwide IT system
France Travail’s IT Division delivers digital services to 70,000 employees, with 550 million annual visits to its websites and just as many through its mobile apps. While already backed by a 360-degree CSR strategy, the team wanted to go further — with more precise, reliable data to turn carbon into a management lever.
“You can’t manage what you don’t measure properly…”
About
France Travail is a key player in the French employment market. Its role is to help the unemployed find work and support companies to fulfil their recruitment requirements.
Challenge
Before adopting Aguaro, France Travail relied on broad carbon assessments that lacked relevance for IT. Key limitations included:
Insufficient precision to identify major emission sources and reduction levers
A heavy workload and complex processes with each new assessment
No ability to consolidate data frequently enough for operational use
Solution
France Travail deployed Aguaro following a successful proof of concept. The decision was reinforced by:
Native integration with ServiceNow and direct access to the CMDB
The ability to include additional sources such as energy and financial flows
90% automation of required data
An initial deployment completed in 6 to 8 months, now streamlined to produce consolidated quarterly reports
The tool now enables scenario modeling, refinement of calculations as subject-matter maturity grows, and alignment of reporting with both operational and CSR needs.
Results
A reduction in reporting time from 6–8 months to just 1 month, with quarterly alerts
An IT footprint measurement proved twice as high as earlier estimates, revealing new levers for action
Concrete steps launched: extended equipment lifespan, improved data center energy efficiency
Stronger internal engagement through tailored dashboards and multi-stakeholder reporting
Governance aligned with climate targets: –35% emissions by 2030
